A new breed of game-savvy and socially networked employees are pouring into the workforce, and this new generation of workers wants to be engaged, in control, and part of a compelling storyline. They expect greatness and will abandon you en masse if you cannot inspire them. You’ll never know what hit you unless you start innovating and rewriting the playbooks for frontline communication. Now!
When you listen in on your eLearning courses, do you hear monologues? Are they still overcome with death-by-PowerPoint, newsletters that can cure insomnia, videos that bring all the drama and thrill of C-SPAN, and media files that are rammed down a one-way track from your department to your employees? The best that can be said about most learning programs is that they give people the sensation of a coma, without all the worry and inconvenience. The future of learning and development is about doing. It’s about simulating and engaging, not watching, reading, and listening. It’s about conversation and application, not a sage-on-a-stage. It’s about peer-to-peer sharing, not top-down dissemination. And ultimately, it’s about fostering commitment, not compliance.
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